Teachers and associates
Msc Nebojša Stanić, Senior Lecturer
The course aims
Communication skills are an essential part of business processes and relationships . The goal of this course is to enable students to understand and interpret the communication process , the various forms of communication and presentation skills to business success . When it will be analyzed and interpreted the specifics of interpersonal , group and public communication . Following the reality communication , students will be introduced to the basics of presentation skills , with the emphasis will be on two parts of the process of creating a successful presentation : preparation and implementation of a presentation . During the preparation of the students will be able to evaluate all the elements of a successful presentation ( audience , message , story , design and media presentation) and apply the knowledge in preparing their presentations . In the last part , students will gain the ability of critical evaluation the presentation and creation of recommendations for correcting and improving the performance of the same.
In general, negotiating and conflicting, distributing bargaining, integrative bargaining, planning and negotiating, psychological concepts and content in business everyday life, patterns and ways of communication, sources and role of power in negotiation, persuasion, negotiating ethics, negotiating sides and influences on the course negotiation, individual and gender differences and the implications of negotiation, international and inter-cultural bargaining, difficult intergovernmental difficulties in negotiations, difficulties stemming from different negotiating approaches, "third party" assistance in solving the negotiation stoppage.
Hybels, S. and Weaver II, R.L.: COMMUNICATING EFFECTIVELY, McGraw-Hill Humanities/Social Sciences/Languages; 11 edition, 2014.
Duarte, N.: HBR GUIDE TO PERSUASIVE PRESENTATIONS, Harvard Business Review Guides, 2012
Minimum learning outcomes
- To interpret the basic principles of communication.
- Interpret elements of interpersonal communication.
- Argue the importance and specificity of group communication.
- Explain the elements and stages of the process of communication to the audience and the public.
- To interpret the elements and stages of preparing a successful presentation.
- Critical elements to judge the presentations.
Preferred learning outcomes
- Assess the communication process and the various forms of communication.
- To evaluate the impact of communication in interpersonal relations.
- Critically judge the impact of communication on intergroup processes.
- Assess the performance of speech or any other form of communication to the public.
- To evaluate all elements of the preparatory stage presentations : audiences , messages , stories , design and media.
- Recommend corrections and improvements to the presentations in order to increase their success.